Service design for six sigma a roadmap for excellence
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| Format: | Book |
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Hoboken, NJ
Wiley-Interscience
2005
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxi, 424 p. ill. 25 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780471682912 0471682918 (cloth) |
Six sigma advanced tools for black belts and master black belts