Unleashing excellence the complete guide to ultimate customer service
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| Main Author: | |
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| Other Authors: | |
| Format: | Unknown |
| Published: |
Hoboken, N.J.
Wiley
2010.
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| Edition: | 2nd ed., updated and expanded |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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The complete idiot's guide to great customer service