Unleashing excellence the complete guide to ultimate customer service
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Unknown |
| Published: |
Hoboken, N.J.
Wiley
2010.
|
| Edition: | 2nd ed., updated and expanded |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Item Description: | Includes index Previous ed.: Sanford, Fla.: DC, 2004 |
|---|---|
| Physical Description: | xviii, 238 p. ill. 24 cm |
| ISBN: | 9780470503805 0470503807 |
The complete idiot's guide to great customer service