Service innovation how to go from customer needs to breakthrough services
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| Format: | Unknown |
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New York
McGraw-Hill
2010
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxix, 255 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references (p. 237-240) and index |
| ISBN: | 9780071713009 |
Technology and customer service profitable relationship building 
Innovation in the Service Economy The New Wealth of Nations