ITIL version 3 at a glance

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Bibliographic Details
Main Author:	Long, John O.
Format:	Book
Published:	Berlin Springer 2008
Subjects:	Computer service industry > Management Information technology > Quality control > Standards
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Long, John O.
245	1	0	\|a ITIL version 3 at a glance \|c John O. Long
260	#	#	\|a Berlin \|b Springer \|c 2008
300	#	#	\|a viii, 82 p. \|b ill., graph. Darst. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Computer service industry \|x Management
650	#	0	\|a Information technology \|x Quality control \|x Standards
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=422107
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