Quality a critical introduction

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Bibliographic Details
Main Author: Beckford, John 1958-
Format: Book
Published: New York, NY Routledge 2010
Edition:3rd ed
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9780415996341 
020 # # |a 0415996341 
040 # # |a DLC  |d ITMB 
090 0 0 |a HD62.15  |b .B433 2010 
100 1 # |a Beckford, John  |d 1958- 
245 1 0 |a Quality  |b a critical introduction  |c John L.W. Beckford 
250 # # |a 3rd ed 
260 # # |a New York, NY  |b Routledge  |c 2010 
300 # # |a xxii, 328 p.  |b ill.  |c 25 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Service industries  |v Case studies  |x Management 
650 # 0 |a Manufacturing industries  |v Case studies  |x Management 
650 # 0 |a Total quality management  |v Case studies 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=421823 
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