ITIL service management implementation and operation

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Bibliographic Details
Main Author: Shuja, Ahmad K.
Format: Book
Published: Boca Raton, FL Auerbach Publications 2011
Subjects:
Online Access:Click Here to View Status and Holdings.
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LEADER 00000n a2200000 a 4501
001 wils-421480
020 # # |a 9781420089394 (alk. paper) 
020 # # |a 1420089390 (alk. paper) 
040 # # |a DLC  |d ITMB 
090 0 0 |a HD30.2  |b .S5646 2011 
100 1 # |a Shuja, Ahmad K. 
245 1 0 |a ITIL  |b service management implementation and operation  |c Ahmad K. Shuja 
260 # # |a Boca Raton, FL  |b Auerbach Publications  |c 2011 
300 # # |a xxxvii, 515 p.  |b ill.  |c 27 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Information technology  |x Management 
650 # 0 |a Support services (Management) 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=421480 
964 # # |c BOK  |d CS