ITIL service management implementation and operation

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Bibliographic Details
Main Author: Shuja, Ahmad K.
Format: Book
Published: Boca Raton, FL Auerbach Publications 2011
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxxvii, 515 p. ill. 27 cm
Bibliography:Includes bibliographical references and index
ISBN:9781420089394 (alk. paper)
1420089390 (alk. paper)