Supervision in the Hospitality Industry Leading human resources
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors-the people on whom success or failure of every hospitality enterpr...
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Hoboken, NJ
JOHN WILEY & SONS, INC.
2010
2010 |
Edition: | Sixth Edition |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-418613 | ||
005 | 202405161657 | ||
008 | 240105t20102010NJU ag# ##001 ##eng#D | ||
020 | # | # | |a 9780470077832 |q hardback |
040 | # | # | |a DLC |b eng |d UiTM |e rda |
090 | 0 | 0 | |a TX911.3.P4 |b W35 2010 |
100 | 1 | # | |a Walker, John R. |d 1944 |e author |
245 | 1 | 0 | |a Supervision in the Hospitality Industry |b Leading human resources |c John R. Walker, Jack E. Miller |
250 | # | # | |a Sixth Edition |
260 | # | # | |c 2010 |
264 | # | 1 | |a Hoboken, NJ |b JOHN WILEY & SONS, INC. |c 2010 |
264 | # | 4 | |c ©2010 |
300 | # | # | |a xv, 496 pages |b illustrations |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
500 | # | # | |a Includes index |
520 | # | # | |a Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors-the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. |
650 | # | 0 | |a Hospitality industry |x Personnel management |
700 | 1 | # | |a Miller, Jack E. |d 1930- |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=418613 |
964 | # | # | |c BOK |d HM |
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