Electronic customer relationship management
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| Other Authors: | , |
|---|---|
| Format: | Unknown |
| Published: |
Armonk, N.Y. London
M.E. Sharpe
2006
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| Series: | Advances in management information systems
v. 3 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Customer relationship management electronic customer care in the new economy 
Excellence in Managing Worldwide Customer Relationships