Electronic customer relationship management

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Bibliographic Details
Other Authors: Fjermestad, Jerry, Romano, Nicholas C
Format: Book
Published: Armonk, N.Y. London M.E. Sharpe 2006
Series:Advances in management information systems v. 3
Subjects:
Online Access:Click Here to View Status and Holdings.
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300 # # |a 210 p.  |b ill.  |c 26 cm 
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504 # # |a Includes bibliographical references 
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650 # 0 |a Customer relations  |x Management 
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700 # # |a Romano, Nicholas C 
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