The customer rules the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world
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Main Author: | Beemer, C. Britt |
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Other Authors: | Shook, Robert L. 1938- |
Format: | Unknown |
Published: |
New York
McGraw-Hill Professional
2009
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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