The customer rules the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world

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Bibliographic Details
Main Author:	Beemer, C. Britt
Other Authors:	Shook, Robert L. 1938-
Format:	Unknown
Published:	New York McGraw-Hill Professional 2009
Subjects:	Customer relations
Online Access:	Click Here to View Status and Holdings.
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