Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

This hands-on guide to the next generation of customer relationship marketing shows how businesses of any size can build a global strategy that encourages the development of meaningful, profitable relationships with their customers.

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Bibliographic Details
Main Authors: Azevedo, Abaete de (Author), Pomeranz, Ricardo (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 2008
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