Values-based service for sustainable business lessons from IKEA

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Bibliographic Details
Main Author:	Edvardsson, Bo 1952-
Other Authors:	Enquist, Bo
Format:	Book
Published:	London Routleldge 2009
Series:	Management, organizations and society (London, England) v. 5
Subjects:	Ikea (Firm) Service industries > Management Customer services > Management Sustainable development
Online Access:	Click Here to View Status and Holdings.
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001	wils-415261
020	#	#	\|a 9780415458535 (hardcover)
020	#	#	\|a 0415458536 (hardcover)
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HD9980.5 \|b .E28 2009
100	1	#	\|a Edvardsson, Bo \|d 1952-
245	1	0	\|a Values-based service for sustainable business \|b lessons from IKEA \|c Bo Edvardsson and Bo Enquist
260	#	#	\|a London \|b Routleldge \|c 2009
300	#	#	\|a x, 131 p. \|b ill. \|c 23 cm
490	1	#	\|a Management, organizations and society \|v v.5
504	#	#	\|a Includes bibliographical references and index
610	2	0	\|a Ikea (Firm)
650	#	0	\|a Service industries \|x Management
650	#	0	\|a Customer services \|x Management
650	#	0	\|a Sustainable development
700	1	#	\|a Enquist, Bo
830	#	1	\|a Management, organizations and society (London, England) \|v v. 5
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=415261
964	#	#	\|c BOK \|d 01