Front office skills a practical approach

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Bibliographic Details
Main Author:	O'Shannessy, Vivienne 1962-
Format:	Book
Published:	Frenchs Forest, N.S.W. Pearson Education Australia 2009
Subjects:	Hotel front desk personnel > Textbooks > Australia Hospitality industry > Textbooks > Australia Hospitality industry > Employees > Training of
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 073398875X (pbk)
040	#	#	\|a ITMB
090	0	0	\|a TX911.3.F75 \|b O84 2009
100	1	#	\|a O'Shannessy, Vivienne \|d 1962-
245	1	0	\|a Front office skills \|b a practical approach \|c Vivienne O'Shannessy
260	#	#	\|a Frenchs Forest, N.S.W. \|b Pearson Education Australia \|c 2009
300	#	#	\|a v, 370 p. \|b ill. \|c 25 cm
500	#	#	\|a "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher
650	#	0	\|a Hotel front desk personnel \|v Textbooks \|z Australia
650	#	0	\|a Hospitality industry \|v Textbooks \|z Australia
650	#	0	\|a Hospitality industry \|x Employees \|x Training of
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=403682
964	#	#	\|c BOK \|d 01