Front office skills a practical approach

Front office skills a practical approach

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Bibliographic Details
Main Author: O'Shannessy, Vivienne 1962-
Format: Book
Published: Frenchs Forest, N.S.W. Pearson Education Australia 2009
Subjects:
Hotel front desk personnel > Textbooks > Australia
Hospitality industry > Textbooks > Australia
Hospitality industry > Employees > Training of
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Description
Item Description:"A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher
Physical Description:v, 370 p. ill. 25 cm
ISBN:9780733988752 (pbk)
073398875X (pbk)

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