Tough questions, great answers responding to patient concerns about today's dentistry

This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with e...

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Bibliographic Details
Main Author: Wright, Robin (Author)
Format: Book
Published: Chicago Quintessence Pub. Co. ©1997
Subjects:
Online Access:Click Here to View Status and Holdings.
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504 # # |a Includes bibliographical references and index 
520 # # |a This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with explanations of what works, what doesn't, and why 
650 1 2 |a Dentist-Patient Relations 
650 2 2 |a Dentistry 
650 2 2 |a Communication 
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