Handbook of Usability Testing How to Plan, Design, and Conduct Effective Tests

Handbook of Usability Testing How to Plan, Design, and Conduct Effective Tests

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Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it ca...

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Bibliographic Details
Main Authors: Rubin, Jeffrey 1949- (Author), Chisnell, Dana (Author)
Format: Book
Language:English
Published: Indianapolis, IN Wiley Publishing 2008
Edition:Second edition
Subjects:
User interfaces (Computer systems) > Testing
Online Access:Click Here to View Status and Holdings.
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Table of Contents:
  • Part One: Usability testing: an overview. What makes something usable?
  • What is usability testing?
  • When should you test?
  • Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan
  • Set up a testing environment
  • Find and select participants
  • Prepare test materials
  • Conduct the test sessions
  • Debrief the participant and observers
  • Analyze data and observations
  • Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience.

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