Customer Relationship Management Concepts and Technologies

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Bibliographic Details
Main Author:	Buttle, Francis
Format:	Unknown
Published:	Amsterdam Elsevier/Butterworth-Heinemann 2009
Edition:	2nd ed
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 9781856175227 (pbk.)
020	#	#	\|a 1856175227 (pbk.)
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090	0	0	\|a HF5415.5 \|b .B88 2009
100	1	#	\|a Buttle, Francis
245	1	0	\|a Customer Relationship Management \|b Concepts and Technologies \|c Francis Buttle
250	#	#	\|a 2nd ed
260	#	#	\|a Amsterdam \|b Elsevier/Butterworth-Heinemann \|c 2009
300	#	#	\|a xix, 500 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=399538
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