The multichannel challenge integrating customer experiences for profit

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Bibliographic Details
Main Authors:	Wilson, Hugh 1962- (Author), Street, Rod (Author)
Other Authors:	Bruce, Lindsay
Format:	Unknown
Language:	English
Published:	Amsterdam Elsevier Butterworth-Heinemann 2008
Subjects:	Organizational effectiveness Customer services Marketing channels
Online Access:	Click Here to View Status and Holdings.
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