Customer relationship management a global perspective

Saved in:
Bibliographic Details
Other Authors: Raab, Gerhard
Format: Book
Published: Aldershot Gower Publishing Ltd. 2008
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-399504
020 # # |a 9780754671565 (alk. paper) 
020 # # |a 0754671569 (alk. paper) 
040 # # |a DLC  |d ITMB 
090 0 0 |a HF5415.5  |b .C83625 2008 
245 0 0 |a Customer relationship management  |b a global perspective  |c Gerhard Raab ... [et al.] 
260 # # |a Aldershot  |b Gower Publishing Ltd.  |c 2008 
300 # # |a ix, 204 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Customer relations  |x Management 
700 1 # |a Raab, Gerhard 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=399504 
964 # # |c BOK  |d 01 
998 # # |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||