Customer relationship management a global perspective

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Bibliographic Details
Other Authors: Raab, Gerhard
Format: Book
Published: Aldershot Gower Publishing Ltd. 2008
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:ix, 204 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:9780754671565 (alk. paper)
0754671569 (alk. paper)