Keeping score using the right metrics to drive world-class performance

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Bibliographic Details
Main Author:	Brown, Mark Graham
Format:	Book
Published:	New Delhi Prentice-Hall of India 2007
Subjects:	Job satisfaction > Evaluation Organizational effectiveness > Evaluation Customer services > Evaluation Industrial efficiency > Evaluation
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Brown, Mark Graham
245	1	0	\|a Keeping score \|b using the right metrics to drive world-class performance \|c Mark Graham Brown
260	#	#	\|a New Delhi \|b Prentice-Hall of India \|c 2007
300	#	#	\|a ix, 198 p. \|b ill. \|c 25cm
504	#	#	\|a Includes bibliographical references (p. 193-194) and index
650	#	0	\|a Job satisfaction \|x Evaluation
650	#	0	\|a Organizational effectiveness \|x Evaluation
650	#	0	\|a Customer services \|x Evaluation
650	#	0	\|a Industrial efficiency \|x Evaluation
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