Patient satisfaction understanding and managing the experience of care

Patient satisfaction understanding and managing the experience of care

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Bibliographic Details
Main Author: Press, Irwin
Format: Book
Published: Chicago, IL Health Administration Press 2006
Edition:2nd ed.
Series:ACHE management
Subjects:
Patient satisfaction
Physician-Patient Relations
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Previous ed. has subtitle: Defining, measuring, and improving the experience of care
Physical Description:xvii, 262 p. ill. 23 cm.
Bibliography:Includes bibliographical references
ISBN:9781567932508 (pbk.)
1567932509 (pbk.)

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