Lean Six Sigma for the Office
This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boca Raton, FL
CRC Press
2009
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| Series: | Series on resource management
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 020 | # | # | |a 9781420068795 |q hardback |
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| 041 | 0 | # | |a eng |
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| 100 | 1 | # | |a Martin, James William |d 1952- |e author |
| 245 | 1 | 0 | |a Lean Six Sigma for the Office |c James William Martin |
| 264 | # | 1 | |a Boca Raton, FL |b CRC Press |c 2009 |
| 264 | # | 4 | |c ©2009 |
| 300 | # | # | |a xxii, 339 pages |b illustrations |c 25 cm |
| 336 | # | # | |a text |2 rdacontent |
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| 338 | # | # | |a volume |2 rdacarrier |
| 490 | 1 | # | |a Series on resource management |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments |
| 650 | # | 0 | |a Office management |
| 650 | # | 0 | |a Service industries |x Quality control |
| 650 | # | 0 | |a Total quality management |
| 650 | # | 0 | |a Six sigma (Quality control standard) |
| 830 | # | 0 | |a Series on resource management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=399121 |
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Six sigma basic tools and techniques