Customer service intelligence perspectives for human resources and training
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Format: | Unknown |
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Oxford
Butterworth-Heinemann
2008
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Online Access: | Click Here to View Status and Holdings. |
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040 | # | # | |a UKM |d ITMB |
090 | 0 | 0 | |a HF5415.5 |b .V3543 2008 |
100 | 1 | # | |a Van der Wage, Lynn |
245 | 1 | 0 | |a Customer service intelligence |b perspectives for human resources and training |c Lynn Van Der Wagen |
260 | # | # | |a Oxford |b Butterworth-Heinemann |c 2008 |
300 | # | # | |a xx, 187 p. |b ill. |c 25 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer services |x Study and teaching |
650 | # | 0 | |a Customer services |x Study and teaching |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=398356 |
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