Customer service intelligence perspectives for human resources and training

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Bibliographic Details
Main Author:	Van der Wage, Lynn
Format:	Book
Published:	Oxford Butterworth-Heinemann 2008
Subjects:	Customer services > Study and teaching
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .V3543 2008
100	1	#	\|a Van der Wage, Lynn
245	1	0	\|a Customer service intelligence \|b perspectives for human resources and training \|c Lynn Van Der Wagen
260	#	#	\|a Oxford \|b Butterworth-Heinemann \|c 2008
300	#	#	\|a xx, 187 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer services \|x Study and teaching
650	#	0	\|a Customer services \|x Study and teaching
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=398356
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