Customer service intelligence perspectives for human resources and training
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Main Author: | |
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Format: | Unknown |
Published: |
Oxford
Butterworth-Heinemann
2008
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xx, 187 p. ill. 25 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9780750681902 (pbk.) 075068190X (pbk.) |