Customer service in an instant 60 ways to win customers and keep them coming back
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Franklin Lakes, NJ
Career Press
2008
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index "Master the four core customer styles. Learn to say 'no' with service. Bounce back from service breakdowns." |
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Physical Description: | 159 pages illustrations 21 cm |
ISBN: | 9781601630131 1601630131 |