How you do...what you do create service excellence that wins clients for life

Offers a roadmap to attracting loyal clients - and enjoying continual growth. This book shows you, whether you're a business leader, client service executive, or sales manager, the specific strategies for creating the most service-centered and client-focused sales organization in various fields...

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Bibliographic Details
Main Author: Livingston, Bob 1937- (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 2008
Subjects:
Online Access:Click Here to View Status and Holdings.
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650 # 0 |a Customer relations 
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