How you do...what you do create service excellence that wins clients for life
Offers a roadmap to attracting loyal clients - and enjoying continual growth. This book shows you, whether you're a business leader, client service executive, or sales manager, the specific strategies for creating the most service-centered and client-focused sales organization in various fields...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
2008
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Offers a roadmap to attracting loyal clients - and enjoying continual growth. This book shows you, whether you're a business leader, client service executive, or sales manager, the specific strategies for creating the most service-centered and client-focused sales organization in various fields of business. |
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| Item Description: | Includes index |
| Physical Description: | xi, 296 pages illustrations 24 cm |
| ISBN: | 9780071592789 0071592784 |
What do your customers really want? here's a sure-fire way to find out