The virtual reference handbook interview and information delivery techniques for the chat and e-mail environments

The virtual reference handbook interview and information delivery techniques for the chat and e-mail environments

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Bibliographic Details
Main Author:	Kovacs, Diane K. 1962- Diane Kaye
Format:	Unknown
Published:	New York Neal-Schuman Publishers 2007
Subjects:	Electronic reference services (Libraries)
Online Access:	Click Here to View Status and Holdings.
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