The virtual reference handbook interview and information delivery techniques for the chat and e-mail environments

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Bibliographic Details
Main Author:	Kovacs, Diane K. 1962- Diane Kaye
Format:	Unknown
Published:	New York Neal-Schuman Publishers 2007
Subjects:	Electronic reference services (Libraries)
Online Access:	Click Here to View Status and Holdings.
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LEADER	00000n a2200000 a 4501
001	wils-396314
020	#	#	\|a 1555705987
020	#	#	\|a 9781555705985
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a Z711.45 \|b .K69 2007
100	1	#	\|a Kovacs, Diane K. \|d 1962- \|q Diane Kaye
245	1	4	\|a The virtual reference handbook \|b interview and information delivery techniques for the chat and e-mail environments \|c Diane K. Kovacs
260	#	#	\|a New York \|b Neal-Schuman Publishers \|c 2007
300	#	#	\|a xvii, 132 p. \|c 23 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Electronic reference services (Libraries)
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=396314
964	#	#	\|c BOK \|d 01
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##c003.5.1\|\|