Service management systems how to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems

This book advocates the use of integrated service management sys- tems for better work management, materials management, facilities management, and cost management in work-order-oriented service businesses. The expected result of implementing modern service man- agement systems is the achievement of...

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Bibliographic Details
Main Author: Vondle, David P. (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 1989
©1989
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9780070675773  |q hardback 
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041 0 # |a eng 
090 0 0 |a HD9980.5  |b .V66 1989 
100 1 # |a Vondle, David P.  |e author 
245 1 1 |a Service management systems  |b how to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems  |c by David P. Vondle 
264 # 1 |a New York  |b McGraw-Hill  |c 1989 
264 # 1 |c ©1989 
300 # # |a xiii, 202 pages  |b illustrations  |c 24 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
500 # # |a Includes index 
520 # # |a This book advocates the use of integrated service management sys- tems for better work management, materials management, facilities management, and cost management in work-order-oriented service businesses. The expected result of implementing modern service man- agement systems is the achievement of competitive advantages in the marketplace 
650 # 0 |a Competition 
650 # 0 |a Service industries  |x Management 
650 # 0 |a Industrial efficiency 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=395817 
964 # # |c BOK  |d 01