Service management systems how to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems
This book advocates the use of integrated service management sys- tems for better work management, materials management, facilities management, and cost management in work-order-oriented service businesses. The expected result of implementing modern service man- agement systems is the achievement of...
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Format: | Book |
Language: | English |
Published: |
New York
McGraw-Hill
1989
©1989 |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-395817 | ||
005 | 2023410142828 | ||
008 | 230510t XXU ae# | 1 eng D | ||
020 | # | # | |a 0070675775 |q hardback |
020 | # | # | |a 9780070675773 |q hardback |
040 | # | # | |a DLC |b eng |c DLC |d UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a HD9980.5 |b .V66 1989 |
100 | 1 | # | |a Vondle, David P. |e author |
245 | 1 | 1 | |a Service management systems |b how to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems |c by David P. Vondle |
264 | # | 1 | |a New York |b McGraw-Hill |c 1989 |
264 | # | 1 | |c ©1989 |
300 | # | # | |a xiii, 202 pages |b illustrations |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
500 | # | # | |a Includes index |
520 | # | # | |a This book advocates the use of integrated service management sys- tems for better work management, materials management, facilities management, and cost management in work-order-oriented service businesses. The expected result of implementing modern service man- agement systems is the achievement of competitive advantages in the marketplace |
650 | # | 0 | |a Competition |
650 | # | 0 | |a Service industries |x Management |
650 | # | 0 | |a Industrial efficiency |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=395817 |
964 | # | # | |c BOK |d 01 |