Dealing with difficult people

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Bibliographic Details
Main Author:	Osborne, Christina
Format:	Book
Published:	London Dorling Kindersley 2002
Series:	Essential managers
Subjects:	Customer relations Personnel management Supervision of employees Employees > Counseling of Problem employees Conflict management
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-395295
020	#	#	\|a 0789484129 (alk. paper)
020	#	#	\|a 9780789484123 (alk. paper)
020	#	#	\|a 0751312894
020	#	#	\|a 9780751312898
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5549.5.E42 \|b O82 2002
100	1	#	\|a Osborne, Christina
245	1	0	\|a Dealing with difficult people \|c Christina Osborne
260	#	#	\|a London \|b Dorling Kindersley \|c 2002
300	#	#	\|a 72 p. \|b col. ill. \|c 18 cm
490	1	#	\|a Essential managers
500	#	#	\|a Includes index
650	#	0	\|a Customer relations
650	#	0	\|a Personnel management
650	#	0	\|a Supervision of employees
650	#	0	\|a Employees \|x Counseling of
650	#	0	\|a Problem employees
650	#	0	\|a Conflict management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=395295
964	#	#	\|c BOK \|d 01