The best service is no service how to liberate your customers from customer service, keep them happy, and control costs

The best service is no service how to liberate your customers from customer service, keep them happy, and control costs

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Bibliographic Details
Main Author: Price, Bill 1950-
Other Authors: Jaffe, David 1963-
Format: Book
Published: San Francisco Jossey-Bass 2008
Edition:1st ed
Subjects:
Customer services > Management
Service industries > Management
Consumer satisfaction
Service industries > Customer services
Online Access:Click Here to View Status and Holdings.
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