Customer relationship management modern trends and perspectives
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Format: | Book |
Published: |
New Delhi
Prentice-Hall of India
2008
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-390306 | ||
020 | # | # | |a 9788120333260 |
040 | # | # | |a ITMB |
090 | 0 | 0 | |a HF5415.5 |b .C87 2008 |
245 | 0 | 4 | |a Customer relationship management |b modern trends and perspectives |c edited by S.Shanmugasundaram |
260 | # | # | |a New Delhi |b Prentice-Hall of India |c 2008 |
300 | # | # | |a xix, 276 p. |b ill. |c 24 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer relations |x Management |
700 | 1 | # | |a Shanmugasundaram, S. |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=390306 |
964 | # | # | |c BOK |d 01 |