Understanding the construction client

Understanding the construction client

Saved in:

Bibliographic Details
Main Author:	Boyd, David
Other Authors:	Chinyio, E. Ezekiel
Format:	Unknown
Published:	Oxford Blackwell 2006
Subjects:	Consumer behavior Communication in the building trades > Customer services Construction industry > Customer services
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Communication in construction teams
by: Emmitt, Stephen
Published: (2007)

Construction Communication
by: Emmit, Stephen, et al.
Published: (2003)

Information systems in Construction management principles and application
Published: (1985)

Communication in construction theory and practice
by: Dainty, Andrew
Published: (2006)

An information system for the construction industry
Published: (1971)

Understanding IT in construction
by: Sun, Ming 1963-
Published: (2003)

Better construction briefing
by: Barrett, Peter
Published: (1999)

Strategic management of IT in construction
Published: (1999)

Net gain in construction using the internet in the construction industry
by: Finch, Edward
Published: (2000)

Agents and multi-agent systems in construction
by: Anumba, C. J Chimay J.
Published: (2005)

Managing knowledge in the construction industry
by: Styhre, Alexander
Published: (2009)

Requirements engineering for computer integrated environments in construction
by: Aouad, Ghassan
Published: (2010)

Computing in construction pioneers and the future
by: Howard, Rob
Published: (1998)

Knowledge management in construction
by: Anumba, C. J. (Chimay J.)
Published: (2005)

Understanding Service Consumer
by: Wirtz, Jochen
Published: (2018)

Collaborative construction information management
Published: (2009)

Understanding customers
by: Phipps, Rosemary
Published: (1995)

Capture and reuse of project knowledge in construction
Published: (2010)

Designing Complaint Handling and Service Recovery Strategies
by: Wirtz, Jochen
Published: (2018)

Interacting with clients and customers a foot in the door
by: Hardman, Lee
Published: (1997)

The best service is no service how to liberate your customers from customer service, keep them happy, and control costs
by: Price, Bill 1950-
Published: (2008)

Design/build marketing strategies and procedures for the small and mid-size contractor
by: Booth, William D. 1935-
Published: (1992)

Instant repeat business
by: Sugars, Bradley J.
Published: (2006)

Customer satisfaction how to maximize, measure, and market your company's "ultimate product" ack Hanan, Peter Karp
by: Hanan, Mack
Published: (1989)

Pelanggan adalah raja satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
by: Tschohl, John
Published: (1998)

Customer service S/NVQ level 2 candidate handbook
by: Bradley, Sally
Published: (2003)

Calming upset customers stay in control ... in any situation
by: Morgan, Rebecca L.
Published: (2009)

Great customer service for your small business
by: Gerson, Richard F
Published: (1996)

Creating customer value the path to sustainable competitive advantage
by: Naumann, Earl 1946-
Published: (1995)

Calming upset customers staying effective during unpleasant situations
by: Morgan, Rebecca L.
Published: (2003)

Knock your socks off answers solving customer nightmares & soothing nightmare customers
by: Anderson, Kristin
Published: (1995)

Calming upset customers
by: Morgan, Rebecca L
Published: (1989)

Creating a customer focus
Published: (2004)

A complaint is a gift using customer feedback as a strategic tool
by: Barlow, Janelle 1943-
Published: (1996)

The service advantage how to identify and fulfill customer needs
by: Albrecht, Karl
Published: (1990)

Customer care how to create an effective customer focus
by: Cook, Sarah
Published: (2000)

The experience the 5 principles of Disney service and relationship excellence
by: Loeffler, Bruce
Published: (2015)

Creating customers for life
by: Scheuing, Eberhard E. 1939- Eberhard Eugen
Published: (1995)

Turning lost customers into gold --and the art of achieving zero defections
by: Cannie, Joan Koob
Published: (1994)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization
by: Inghilleri, Leonardo
Published: (2010)