The telephone interviewer's handbook how to conduct standardized conversations
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Main Author: | |
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Format: | Book |
Published: |
San Francisco, CA
Jossey-Bass, A Wiley Imprint
2007
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xix, 315 p. ill. 24 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9780787986384 (pbk.) 0787986380 (pbk.) |