Customer service skills for success
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| Main Author: | |
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| Format: | Book |
| Published: |
Boston
McGraw-Hill
2009
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| Edition: | 4th ed. |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xx, 294 p. ill. (some col.) 26 cm. |
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| Bibliography: | Includes bibliographical references (p. 288) and index |
| ISBN: | 9780073545448 (alk. paper) 0073545449 (alk. paper) |
CUSTOMER SERVICE SKILLS FOR SUCCESS