Crisis leadership now a real-world guide to preparing for threats, disaster, sabotage, and scandal

A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how succ...

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Bibliographic Details
Main Author: Barton, Laurence 1956- (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 2008
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Summary:A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how successful companies embed crisis management
Physical Description:ix, 346 pages illustrations 24 cm
Bibliography:Includes bibliographical references (p. 323-329) and index
ISBN:9780071498821
0071498826