Crisis leadership now a real-world guide to preparing for threats, disaster, sabotage, and scandal
A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how succ...
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Format: | Book |
Language: | English |
Published: |
New York
McGraw-Hill
2008
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how successful companies embed crisis management |
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Physical Description: | ix, 346 pages illustrations 24 cm |
Bibliography: | Includes bibliographical references (p. 323-329) and index |
ISBN: | 9780071498821 0071498826 |