Service Management Operations, Strategy, Information Technology

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Bibliographic Details
Main Authors:	Fitzsimmons, James A. (Author), aFitzsimmons, Mona J. (Author)
Format:	Book
Language:	English
Published:	Boston McGraw-Hill/Irwin 2008
Edition:	Sixth edition
Subjects:	Service industries > Management
Online Access:	Click Here to View Status and Holdings.
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