AWARD-WINNING CUSTOMER SERVICE 101 Ways to Guarantee Great Performance
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time...
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| Format: | Book |
| Language: | English |
| Published: |
New York
AMACOM
2007
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Customer service training 101