MENGURUS KONFLIK

• Main Author: Malike Brahim (Author)
• Format: Book
• Language: Malay
• Published: Petaling Jaya IBS BUKU SDN BHD 2008
• Subjects: Conflict management
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xiv, 172 pages illustrations 21cm
• Bibliography: Includes bibliographical references (pages. 169-172)
• ISBN: 9789679502589

Conflict is usually seen as a contradiction, conflict, difference, or competition between two or more parties. When conflict is mentioned, a perception arises that conflict is something negative and unwanted in a person's life or in groups and organizations. This is because conflict will cause various negative effects such as division, fights, injuries, disappointment, defeat, destruction, and death. Therefore, conflict is not a phenomenon that is requested by various parties to happen. Managing Conflict discusses methods, approaches, and strategies for managing conflict and how to manage conflict from a negative nature to a positive one. In the meantime, the discussion also touches on the types, sources, and processes of conflict that can be seen from various perspectives. Therefore, as a solution, several approaches can be practiced to resolve conflicts, either constructively or destructively