Managing quality

• Other Authors: Dale, B. G., Wiele, Anthony van der, Iwaarden, Jos van
• Format: Book
• Language: English
• Published: Malden, MA Blackwell Pub. 2007
• Edition: FIFTH EDITION
• Subjects: Total quality management > Management; Engineering > Management
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xxix, 610 pages illustrations 25 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9781405142793

Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. * This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field * Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management * Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems * Material has been re-ordered and changes to terminology have been made to bring the book completely up to date * Provides a popular resource for students, academics, and business practitioners alike