The loyalty advantage essential steps to energize your company, your customers, your brand
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Main Author: | |
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Format: | Unknown |
Published: |
New York
AMACOM, American Management Association
2005
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | ix, 229 p. 24 cm |
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Bibliography: | Includes bibliographical references (p. 201-219) and index |
ISBN: | 0814408176 9780814408179 |