Managing knock your socks off service

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Bibliographic Details
Main Author: Bell, Chip R.
Other Authors: Zemke, Ron, Zielinski, David
Format: Unknown
Published: New York AMACOM 2007
Edition:2nd ed
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:viii, 232 p. ill. 23 cm
Bibliography:Includes bibliographical references and index
ISBN:0814473687
9780814473689