Customer message management increasing marketing's impact on selling

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Bibliographic Details
Main Author: Riesterer, Tim
Corporate Author: American Marketing Association
Other Authors: Emo, Diane
Format: Unknown
Published: Mason, Ohio Thomson/South-Western 2006
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 0324313160 (acid-free paper) 
020 # # |a 9780324313161 
040 # # |a DLC  |d ITMB 
090 0 0 |a HF5438.5  |b .R545 2006 
100 1 # |a Riesterer, Tim 
245 1 0 |a Customer message management  |b increasing marketing's impact on selling  |c Tim Riesterer and Diane Emo 
260 # # |a Mason, Ohio  |b Thomson/South-Western  |c 2006 
300 # # |a viii, 178 p.  |b ill.  |c 24 cm 
500 # # |a "American Marketing Association." 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Communication in marketing 
650 # 0 |a Value added 
650 # 0 |a Sales promotion 
700 1 # |a Emo, Diane 
710 1 # |a American Marketing Association 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=374611 
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