Customer message management increasing marketing's impact on selling
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Format: | Book |
Published: |
Mason, Ohio
Thomson/South-Western
2006
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Online Access: | Click Here to View Status and Holdings. |
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Item Description: | "American Marketing Association." |
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Physical Description: | viii, 178 p. ill. 24 cm |
Bibliography: | Includes bibliographical references and index |
ISBN: | 0324313160 (acid-free paper) 9780324313161 |