The library's crisis communications planner a PR guide for handling every emergency
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope of problems and complaints so they don't expand into full-blown crises. When emergencies escalat...
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Format: | Book |
Language: | English |
Published: |
Chicago
American Library Association
2004
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Online Access: | Click Here to View Status and Holdings. |
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